Account Deletion Notice

You can permanently delete your Vakee account anytime. Before proceeding, please note:

  • All remaining in-app currency will be forfeited without refund
  • This action cannot be undone - all profile data will be erased


Account Deletion Guide

Method 1: Self-Service Deletion (Recommended)

Complete in just 4 steps - takes effect after 72 hours

1. Launch & Navigate
  • Open Vakee app → Go to [Settings] → Select "Delete Account"
2. Initiate Deletion
  • Read important reminders → Tap "Delete Account"
3. Final Confirmation
  • Choose: "Delete" (irreversible action)
  • If you change your mind, choose "Cancel" (returns you to settings)
4. 72-hour Grace Period
  • Deletion completes after 72 hours
  • Logging in during this time stops the process


Method 2: Email Request

For users unable to access the app

1. Contact Support

  • Email help@vakee.live with subject: "Account Deletion Request"
  • Include in body:
      > Your in-app userID
      > Your registered phone number (if any)
      > Account creation date (if remembered)

2. Verification Process

  • Our team will confirm your identity and delete your account and data (3-5 business days)